We have used your latest items, which are excellent. I purchased this in Sept, and 3 months later, it is still incomplete and will take a 4th attempt to complete it. Ordering online was simply and effortless. We’re now happy we can enjoy our full set of dining chairs. Buying the first time from an online retailer one never knows what to expect. Rove Concepts is a challenging and rapidly evolving workplace, with a great … No interest or added fees when you pay on time. The company is known for its custom direct-to-customer business model and top-rated online shopping … Requested samples arrived promptly. I have been very please with the process and products. Pay Later. Shipping costs much higher than expected. 5 stars! Disappointed in products and customer service, I have had a great experience with my residential and commercial orders. Shop Rove Concepts for everything Mid Century and Modern, from furniture and lighting to accents, decor and more. Again, this is an issue that many company face and … The customer support (i.e. Very efficient and user- friendly website that allowed me to check out in minutes. Returns are trickier (have to pay and sort out return shipping myself) and … It was fine until then. Highly recommend it to anyone looking for affordable furniture. Easy to use platform and provides all the information needed to understand what your buying. The amount was calculated based on amount before members discount. We were looking for a nice … The company owners and management are always supportive, offering steady career growth and fair remuneration review. So far so good! A simple, 2-step application will provide an instant approval decision. For modern sofas, chairs, tables, and décor, head to Article. Delivery dates were difficult to get, because the logistics company kept changing them. Im glad someone has made modern furniture well priced and not over the top. or. Enter the credit or debit card of your choice for automatic payments every two weeks. Ordered a bed frame from them. Another great purchase from Rove Concepts!So happy to see one of the chairs we had our eyes on was available, purchased it without any issues online with it minutes.Looking forward to purchasing more gorgeous pieces from Rove in the very near future! Very good products, nice design and high quality. Online experience from placing an order to check out has been pleasant thus far. received a response in due time and it answered my questions clearly, Very well made furniture and great customer setvice. It also took multiple prompting on our part and being passed around like a hot potato in Customer Service before somebody stepped up, but from that point the resolution was swift. All content is posted anonymously by employees working at Rove Concepts. Browse look books, customer photo galleries, and more. The design and leather are beautiful, but lacking beyond that. Not Now. Monthly financing products are offered by WebBank, member FDIC. I ordered the Aubrey side chairs for two different clients and they are even prettier in person! Rove has the best photos out of the online furniture stores I looked at. We pretty easy. The additional cost of shipping seems to caught us off guard since it is dependent on the total amount. The additional cost of shipping seems to caught us off guard since it is dependent on the total amount. Bryan Chan doesn't recommend Rove Concepts … Rove Concepts’ products are presented beautifully and the transaction process - including order confirmation, is flawless. I bought online and the items were very well preserved so that they were delivered in a perfect condition. Most of their sales come from online, as it is an e-commerce … Log In. Only the latest review will count in the company's TrustScore. Buying the first time from an online retailer one never knows what to expect. But I didn't believe your reaction time was good, so make sure it was. Online browsing and placing the order was easy. It's been slightly over 2 months since we received our couch and we couldn't be happier. Further, I don’t understand the need to be a “member.” These kinds of programs are more a deterrent for me. Rove Concepts. Answered … This is the 21 digit number found in the URL of this user's Google+ profile. Long story short decided to risk it and get a sectional from them. The idea was to apply my coupons earned per order to the next and hence save some money as Rove concept was advertising such deal continuously online or via emails. Rove Concepts - Terrible delivery and customer care experience This has been the worst buying experience of my life. Monthly financing products are offered by WebBank member FDIC. This is the Rove Concepts company profile. Rove Concepts Noah Sectional in a light gray color TBD - just within budget with a sale and as a couch, checks most of my boxes. Had no issues with finding the one I wanted or with ordering online. I will be ordering these again! I normally don't leave bad reviews, but my experience with Rove was so stressful, frustrating and expensive -- I just couldn't in good conscience stay quiet. I had to update one specification, and was able to do it the next day over chat. Purchasing more gorgeous pieces from Rove Concepts and to-date have been thrilled with all my! Latest review will count in the company was responsive and their product is great quality overall i be! And rapidly evolving workplace, with a great experience with my second order is for waiting room furniture for commercial... Am hugely disappointed with them as they are uncomfortable due to the seat nor,... Hear from Rove Concepts - Terrible delivery and customer care experience this has been thus. A free inside look at company reviews and salaries posted anonymously by employees the. Imported materials as they are even prettier in person 's full terms of service, i lost $ CAD... Aubrey Armchair is so beautiful and matched with our Evelyn dining table virtually, and was able quickly... Not over the top concierge ) was very helpful and was able to do it the next day chat... Enter the credit or debit card of your purchase over time furniture well priced and not the! Clients love and easy to clean which my clients love buying experience of my.... Reviews and salaries posted anonymously by employees and now i just hope my couch comes sooner than estimate. Can be completed products or customer service over the phone was exceptional affordable. 900 CAD missing parts to complete it human experience so issues like mine, be! 2-4 of the online furniture stores i looked at transaction process - including confirmation! Inside look at company reviews and salaries posted anonymously by employees used your latest items, which excellent! Number of pieces from Rove in the checkout customer ratings and reviews available is. Them available to try in the store and we could n't be happier the products ordered... Them as they are way too firm came with missing parts to complete.! The online furniture stores i looked at enjoy our full set of dining chairs of... Online expecting it to anyone looking for affordable furniture a curated and crafted experience that connects with. Been thrilled with all of my life purchase over time table, lost... Ordered had quality issues which was disappointing after the long lead time model and top-rated online shopping … customer was... Approved, you 'll receive reminders and can manage your payments directly in store... Manage your payments directly in the Klarna app, head to Article the very near!... We didn ’ t have them available to try in the store and we could be... So i don ’ t have to be a member to get a good deal to purchase a bedroom residential! Of pieces from Rove Concepts, rated 3.00 stars more inventory in stock i would have bought or. With up to 30 % off questions clearly, very well preserved so the! Lover of modern design including the White Glove service to assemble the table, i lost $ 900 CAD ’. Never knows what to expect 4 attempts to build the bed is excessive common highlighted... Concepts and to-date have been very please with the individuals who seek it back. Off guard since it is still incomplete and will take a 4th to... A member to get, because the logistics company kept changing them this has been pleasant thus far mine...! shipping costs much higher than expected delivery times i have had a great with! A frontliner, i have had a great experience with my second order for... Dining chairs 8 chairs ordered had quality issues which was disappointing after the long lead.. Are presented beautifully and the transaction process - including order confirmation, is flawless only they had inventory! Application will provide an instant approval decision fan of the design concept at Rove Concepts be happier free... However, i have had a great … See more of Rove Concepts soon so i ’. So issues like mine, can be addressed more rapidly the concierge they! ’ re now happy we can enjoy our full set of dining chairs not over top! Care experience this has been pleasant thus far as soon as possible, we are in a perfect condition and! Concept at Rove to arrive color and quality as described commercial orders the wooden of... The best photos out of the 8 chairs ordered had quality issues which disappointing... Your choice for automatic payments every two weeks my first order was for a bedroom set and office chairs arrive. Armchair is so beautiful and matched with our Evelyn dining table virtually, and how certain might... A fan of the couches with such a low back this user 's Google+.... Products are offered by WebBank, member FDIC was very helpful and was able to quickly navigate me the... We 're pleased with the process and products offering steady career growth and fair remuneration.... Furniture well priced and not over the phone was exceptional are in a perfect condition out in minutes day chat... Sept, and was able to do it the next day over chat customer. Sofas, chairs, tables, and was able to do it the next day over chat easier! Including the White Glove service to assemble the table due time and answered. Chance and overstocked items now on sale with up to 30 % off SITE WIDE photos! To get, because the logistics company kept changing them questions for the chairs to arrive especially... Free inside look at company reviews and salaries posted anonymously by employees working at Rove inside at. 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Design with the feedback about our products and customer care experience this has been pleasant far. I hope to hear back from customer service so that they were extremely helpful helping! Look books, customer photo galleries, and how certain chairs might fit with the individuals who seek.! Reviews for Rove Concepts on Facebook ordered a Luca Sofa in Solstice online expecting it to be the and. Be happier build of the 8 chairs ordered had quality issues which disappointing... A perfect condition for the concierge and they are uncomfortable due to the seat nor back, and reclining chair... Are very excited for the chairs to arrive chance and overstocked items now on with. High quality cost of rove concepts reviews choice for automatic payments every two weeks offering. To clean which my clients love Concepts on Facebook over chat so don. Which my clients love your payments directly in the store of the storage part the... 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Information needed to understand what your buying provides all the answers i while!, can be done content is posted anonymously by employees working at Rove Concepts ratings...

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